Terms and conditions
Cancellation policy for tours or tastings
>= 7 days before start 100% refund
< 7 days before 10% costs - 90% refund
< 2 days - 50 % refund
< 1 days - no refund
The coronavirus outbreak has left people around the world wondering whether they should cancel or postpone pending travel plans. If you’re one of the many people feeling anxious about an upcoming trip, remember that while your decision to stay or go should always prioritise safety, that decision should be based on facts instead of fear.
Please follow up on the (temporarily) restriction rules from your governments and local authorities. It is not only about your health but also the health of other people.
Tour prices as stated on this website are including french taxes (TVA) starting in 2020..
Transport of passengers
I am fully licensed to drive up to 9 persons, including myself.
For bigger groups up to 50 + people, I can provide a bus plus a professional driver on demand.
I am not a licensed museum guide. That means officially I cannot guide inside a museum.
In Alsace in for example the Haut Koenigsbourg castle are excellent audio guides available.
I can provide for a specialised guide for the castle if wished so.
I have a professional liability insurance as guide touristique.
Guests touring with JoliSoleil are responsable for their own private expenses and insurances.
You visit castles, museums and wine caves at your own risk.
We urgently suggest taking a travel insurance which can refund lost properties and your touring expenses in case of not being able to tour at a last minute.
Bookings and payments
The bookings via this site are handled via the Tripdvisor/ Bokun engine widget. (Credit card) payments for a direct booking via this site are secure and are handled via Stripe or PayPal.
The "wine tours" and/or "wine & village tours" including the transport and the "wine shipping services" are brought to you by
Eirl Smits - JoliSoleil
A stay in "Ferme JoliSoleil" and/or a "wine tasting in our farm" is a private actvity by J.P. Smits.