Terms and conditions 

Corona virus

The coronavirus outbreak has left people around the world wondering whether they should cancel or postpone pending travel plans.

 

Postponing one of our tours booked via us or thru one of our partners can be done without any extra costs, even when you postpone into 2021 !

 

If necessary you can postpone your tour(s) more than once, because lock downs and flight regulations can change. 

Please follow up on the (temporarily) restriction rules from your governments and local authorities. It is not only about your health but also the health of other people.

The situation after May 11 is described below. As you can see Alsace and Burgundy are still in the red area. If you need an explanation or translation mail us!

People cannot travel/ fly for a holiday into France from outside of Europe momentarily. 

Within France from May 11 on, there are also still restrictions : 

a) residents are not allowed to leave their departement(s)

    and 

b) people can not travel > 100 km from their home(s).

As a tour guide and a professional driver I have more liberties, so when tourism starts again, i will be allowed to pick you up, show you around and drop you off.in Alsace or Burgundy although I live in the departement Vosges. 

If you’re one of the many people feeling anxious about an upcoming trip, remember that while your decision to stay or go should always prioritise safety, that decision should be based on facts instead of fear.

Stay safe and healthy !

Transport of passengers

I am fully licensed to drive up to 9 persons, including myself.

For bigger groups up to 50 + people, I can provide a bus plus a professional driver on demand. 

Guide touristique

I am not a licensed museum guide. That means officially I cannot guide inside a museum. 

In Alsace in for example the Haut Koenigsbourg castle are excellent audio guides available.

I can provide for a specialised guide for the castle if wished so.

Insurances

I have a professional liability insurance as guide touristique.

Guests touring with JoliSoleil are responsable for their own private expenses and insurances.

You visit castles, museums and wine caves at your own risk.

We urgently suggest taking a travel insurance which can refund lost properties and your touring expenses in case of not being able to tour at a last minute.  

Bookings and payments

The bookings via this site are handled via the Tripdvisor/ Bokun engine widget. (Credit card) payments for a direct booking via this site are secure and are handled via Stripe or PayPal.

TVA

Tour prices as stated on this website are including french taxes (TVA) starting in 2020..

Cancellation policy for tours or tastings (under normal circumstances)

>= 7 days before start 100% refund °

< 7 days before 10% costs - 90% refund °

< 2 days - 50 % refund °

< 1 days - no refund °

° Attention paid Credit card or PayPal fees are NOT refunded

JoliSoleil or J.P. Smits

The "wine tours" and/or "wine & village tours" including the transport and the "wine shipping services" are brought to you by 

Eirl Smits - JoliSoleil

A stay in "Ferme JoliSoleil" and/or a "wine tasting in our farm" is a private actvity by J.P. Smits.

© 2012 - 2020 by JPS for EIRL Smits - JoliSoleil             

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